TO: DR. SUSAN LANG
FROM: RF, BG, BR, & RW B
SUBJECT: TOPIC INTERFACE TESTING
Attached is the
Usability Test Report for RF, BG, BR, & RW. This report signifies the completion of our usability test of the TOPIC
Interface. Our test evaluated the users’ abilities to log in to TOPIC, submit
a draft, view the newly submitted draft, and view upcoming assignment due dates.
We tested a total of four participants. We evaluated these participants in the
four areas listed above to determine the ease of these average tasks performed
within the TOPIC interface. In order to achieve thorough results, which are
included in this report, we chose both experienced and inexperienced users.
We tested two participants from each category.
We were concerned with usability issues such as the ease of user interaction with the interface. We evaluated
the route in which the participants chose to submit drafts, view drafts, and
view upcoming assignment due dates in order to discover potential problems within
We found difficulty in logging in as a new user and confusion
in submitting drafts into the interface. We also detected frustration among
several users when viewing recently submitted drafts. Furthermore, we established
that viewing a recently submitted draft is impossible when the “BACK” button
We recommend that future redesigns of the TOPIC interface take into
consideration the problems which we have identified. We would like to take this
opportunity to reiterate the importance of usability testing as a means of uncovering
the most important problems and issues affecting the performance of a user interface.
Thank you for the opportunity to evaluate this interface. If you have any questions
in regards to the usability testing that are not answered in this report, please
do not hesitate to contact us. We would be glad to address any and all concerns
that you may have.
RF BG BR RW